// Signed before you send anything

NDA &
Confidentiality

You are about to send your product concept to a manufacturer on the other side of the world. Here is exactly what we sign, what it covers, and how far down the supply chain it travels.

Mutual NDA before disclosure
Signed in 1 business day
Your template accepted
Partners bound back-to-back

Yes — we sign an NDA before any technical discussion of your product. Ask in your first email, and a signed mutual non-disclosure agreement normally comes back within one business day. You do not have to describe the product to request one.

We sign your template if you have one. If a clause needs review before we can sign, we tell you which one on the same day rather than going quiet. If you don't have a template, we send a one-page mutual NDA in English that you are free to amend. There is no charge, and no obligation to place an order afterwards.

Why This Page Exists

Most of the confidentiality questions we receive come from the same kind of enquiry: a founder or a small brand team developing a proprietary consumer product — a moulded silicone personal-care item, a wellness accessory, a piece of consumer hardware — who needs a partner for engineering, tooling, production, private labelling and packaging all at once.

That person is not asking a legal question. They are asking three practical ones:

  • Will my concept be copied? The product does not exist yet. Whoever makes it sees it first.
  • Will my mould be used for someone else? A custom cavity is the whole product. If it runs for a second buyer, the differentiation is gone.
  • Will my product show up in your catalogue? Suppliers routinely photograph customer products and list them as their own. For a brand that has not launched yet, that is fatal.

The rest of this page answers those three, in that order. If you want the wider view of protecting a design when importing, read our guide on how to protect your design when ordering from China.

What the NDA Covers

The agreement is mutual — it binds both sides — and treats the following as confidential information from the moment it is disclosed:

CategoryWhat that means in a real project
Product conceptThe idea itself, the intended market, launch timing, product name and positioning before launch
Design & engineering dataHand sketches, 3D CAD and STEP files, 2D drawings, tolerances, mould design, cavity layout, gate and parting-line decisions, DFM feedback we produce for you
Material & process specificationSilicone grade and Shore hardness, colour and pigment matching, gel or filler specification, surface finish and texture recipe, curing and post-cure parameters chosen for your part
Brand assetsLogo files, a logo moulded into the product, Pantone references, gift box and storage case design, printed inserts, label artwork
Commercial dataQuantities and forecasts, your pricing, negotiated MOQ, delivery schedule, your distributors and customer names
Product roadmapFollow-on items and matching accessories you intend to add later — often the most sensitive part of the conversation

Standard exclusions

Every workable NDA has carve-outs, and pretending otherwise would be dishonest. Information is not confidential if it is already public, was already known to us without an obligation of confidence, is independently developed without reference to your disclosure, or must be disclosed by law. One more exclusion matters in manufacturing: general process know-how stays general. How to run a compression press, how to polish a cavity or how to hold a tolerance is our trade — but that know-how never carries your geometry, your formulation or your artwork into anyone else's project.

When the NDA Is Signed, and Who Sees What

Confidentiality is worth little if the file is protected at step one and passed around freely at step four. Information moves on a strict need-to-know basis, and each stage adds only the people who cannot do the work without it:

StageWhat you sendWho can see it
1. First enquiryProduct category, rough size, target quantity, material family — no files neededYour project manager only
2. NDA signedYour template, or ours. Signed PDF returned, typically within 1 business day
3. Technical review & DFMSketches, CAD, reference samples, requirements list+ our in-house engineer
4. Quotation & tooling estimateFull specification, tolerances, finish, colour+ one selected manufacturing partner, under a back-to-back NDA
5. Prototype & mould buildMould design, brand files for moulded-in logo+ the tooling shop building your cavity
6. Production & packagingPackaging artwork, inserts, carton marking+ the packaging supplier, also under NDA

Your commercial terms — pricing, forecasts, distributor names — stay with us and are never passed to a production partner.

Our Manufacturing Partners Are Bound Too

We should be straightforward about the structure, because it is the part most suppliers blur. EKINSUN is your single point of contact: requirements analysis, engineering and CAD, DFM, project management, quality control and export delivery are ours. The physical production runs at qualified manufacturing partners we have selected and worked with over years — a moulding partner, a tooling shop, a packaging supplier.

That is a normal and, done properly, a better structure: it means your product goes to the workshop actually best suited to it rather than to whichever machines one factory happens to own. But it only works if confidentiality travels with the file. So:

  • Every partner that touches your project signs a back-to-back confidentiality agreement with obligations no weaker than the one we signed with you.
  • Partners receive only what their scope requires. The tooling shop sees the mould design, not your forecast. The packaging supplier sees artwork, not your CAD.
  • Partner identities are not published. During evaluation, partner-identifying details on documents may be redacted; complete unredacted records are provided for a formal order or a regulatory submission.
  • If a partner will not accept the terms, the project moves to one that will. We do not ask you to lower the bar to fit a supplier.

More on how we work as a project partner rather than a single factory is on our about page and the OEM/ODM programme.

Tooling, Moulds and Exclusivity

For a custom-moulded product, the confidentiality question people mean is usually a tooling question. Put plainly:

AssetOwnerWhat will not happen to it
Mould or tool you paid forYou, on full payment of the tooling invoiceNot run for another customer, not modified for another buyer, not sold or transferred
Your CAD, drawings and DFM filesYouNot shared outside the signed chain, not reused as the basis of another customer's design
Your logo, colours and packaging artworkYouNot applied to any other product, in any market
Prototypes and samples of your productYouNot shown to other clients, not displayed at trade shows, not kept as a sales sample
General process know-how (machine settings, standard practice)EKINSUN / partnerStays generic — never includes your geometry, formulation or branding

Where your mould physically is, and how to get it back

Being straight about this matters more than a reassuring sentence. Your mould does not sit in a vault at our office — it sits on the floor of the partner workshop that runs it, because that is where it has to be to make parts. Ask and we will tell you which facility holds it. What protects you is not the location, it is what is written down before the steel is cut:

  • Ownership transfers when the tooling invoice is paid in full, stated in the quotation with your project number. The mould is marked with that number, not with our name.
  • Release on request, provided the account is settled. A mould you own is shipped to you or to your new manufacturer whenever you ask, as long as there is no unpaid balance on the programme. We would rather state that condition now than have it appear as a surprise later — an unpaid balance is the single most common reason moulds get held anywhere in this industry.
  • Storage and maintenance — how long the tool is kept after your last order, who pays for repair or refurbishment, and how many shots it is rated for, are written into the quotation rather than left to an understanding. We notify you before anything is scrapped.
  • Exclusivity. The back-to-back agreement forbids the partner from running your tool for anyone else, and we will not quote your product to another buyer. If that is breached, see the remedy below.

Ask for it in writing before the deposit. If tooling ownership, the release condition and the storage period are not stated in the quotation you receive — from us or from anyone else — get them in writing before you pay the tooling deposit. It is far harder to negotiate after the steel is cut, and a supplier who will not put it in writing is telling you something.

Private Label: Your Product Is Not Our Marketing Material

This is the clause unlaunched brands care about most. It is worth separating what we control outright from what we impose on others, because only one of those two can honestly be called a guarantee.

On our own channels — unconditional

These are entirely within our control, so we commit to them without qualification:

  • Your product, and photographs of it, are not published on our website, portfolio, catalogue, social media, trade-show stand or any marketplace account we operate.
  • Your product is not shown to other customers as a capability sample, and not offered to anyone else as a "similar item".
  • Your brand name does not appear in our client list, case studies or quotations to third parties.
  • This applies before launch and after it, with no expiry date, unless you lift it in writing.

Everything shown in our case gallery is either our own generic work or published with the customer's consent. If you ever want a joint case study, that is a separate conversation and always your call.

At partner facilities — bound, controlled and checked

No agent and no factory can truthfully promise that a third party will never misbehave. Anyone who tells you otherwise is selling you a feeling. What can be done is to remove the incentive, limit the exposure and agree in advance what happens if it goes wrong:

  • Contractual ban. The back-to-back agreement prohibits the partner from photographing, listing, displaying or offering your product, in the same terms we accepted from you.
  • Your brand stays off the floor as long as possible. Partner-facing paperwork carries your project number, not your brand name. Logo files and packaging artwork are released only to the stage and the supplier that actually needs them, and only when that stage begins.
  • Branded units are accounted for. Samples, rejects and overruns carrying your logo are counted and returned or destroyed rather than left in a sample cabinet — the single most common way a private-label product ends up in someone else's catalogue.
  • Periodic checks. On request we search the major B2B marketplaces for your product at agreed intervals and report what we find, including nothing.

If it happens anyway. We pursue the takedown at our cost; we give you the evidence and the identity of the party responsible so that you can act on it yourself; and we move your tooling and your production to a different partner. You are not asked to absorb the loss quietly, and you are not left guessing who did it.

Certification and Compliance Documents Under NDA

Skin-contact and personal-care products stand or fall on documentation, and buyers reasonably want to see it before committing. Certification and test documentation can be arranged for your project according to its requirements — ISO 9001 and ISO 13485 quality systems, biocompatibility testing to ISO 10993, FDA skin-contact and food-contact statements, LFGB reports, and RoHS/REACH declarations — provided by manufacturing partners holding the relevant approvals, with material certificates and test reports issued per batch where required.

During early evaluation, partner-identifying details on those documents may be redacted while confidentiality is established in both directions; complete records follow at formal order or for a regulatory submission. Details of what is available are on our certifications page, and the moulding side is described under medical-grade injection moulding.

The Honest Part: What an NDA Does and Doesn't Do

An NDA is a real deterrent and a real contract, but it is one layer, not a force field. Two things are worth knowing before you rely on it:

Jurisdiction decides whether it bites. An agreement enforceable only in your home court is of limited practical use against a Chinese entity; a confidentiality agreement governed by Chinese law with jurisdiction in China is generally the more enforceable arrangement. We will sign under terms you propose either way, and we would rather you sign the version that actually works than the version that merely feels safe.

Disclosure discipline matters more than paperwork. Send what is needed for the stage you are at. A quotation rarely needs your full assembly, your formulation and your launch plan on day one. Staged disclosure, a partner you have checked, and IP registered where you actually sell are what make the NDA worth having. All four layers are covered in our design-protection guide.

How to Start

  1. Ask for the NDA in your first messageYou don't need to reveal anything to request one — "reusable moulded silicone product, custom tooling, private label" is enough context. Use the form on this page or email [email protected].
  2. Send your template, or use oursWe sign customer and law-firm templates routinely. If you don't have one, our one-page mutual NDA arrives with the reply and can be amended.
  3. Then send the real briefWith the signed PDF in hand, send sketches or CAD, target hardness and colour, quantity, packaging scope and timing. Engineering feedback and a tooling estimate follow — typically within two to three working days for a moulded product.

Early-stage brands usually also want to know about low minimum order quantities and low-volume production before tooling, and vacuum casting is often the cheaper way to get 10–100 realistic units in hand before committing to a steel mould.

Frequently Asked Questions

Yes. We sign a mutual NDA before you send any drawing, CAD file, sample or brand asset. Ask in your first email and the signed PDF normally comes back within one business day. You don't need to describe the product to request one.

Yes — customer and law-firm templates are signed as a matter of routine. If you don't have one, we provide a one-page mutual NDA in English that you are free to have reviewed or amended.

Yes. Each partner that touches your project signs a back-to-back agreement with obligations no weaker than ours, and receives only what its scope requires — the tooling shop sees the mould design, the packaging supplier sees artwork, neither sees your commercial terms.

You do. Ownership transfers when the tooling invoice is paid in full, stated in the quotation with your project number. It is not run for any other customer, not modified for another buyer, and not sold or transferred. It ships to you or to another manufacturer whenever you ask, provided there is no unpaid balance on the programme — that is the most common reason moulds get held anywhere in this industry, so we state the condition up front rather than let it surface later.

At the partner workshop that runs it — that is where it has to be to make parts. Ask and we will tell you which facility holds it. The tool is marked with your project number rather than a supplier name, and the storage period, maintenance responsibility and shot rating go into the quotation. We notify you before any tool is scrapped.

Not on any channel we control — that part is unconditional: no website, portfolio, social media, trade-show stand or marketplace account we operate, with no expiry unless you lift it in writing. At partner facilities the same ban is contractual and backed by controls: partner paperwork carries your project number rather than your brand, artwork is released only to the stage that needs it, and branded samples and rejects are counted and returned or destroyed. If a listing appears anyway, we pursue takedown at our cost, hand you the evidence and the identity of whoever did it, and move your tooling and production elsewhere.

No. An NDA is optional and many enquiries are quoted without one. We recommend having it in place before you send full CAD, mould design, formulation details or brand artwork.

Yes. Material certificates, ISO 10993 biocompatibility reports, FDA skin- or food-contact statements, LFGB reports and RoHS/REACH declarations can be supplied for your project. Partner-identifying details may be redacted during early evaluation; complete documentation follows at formal order or for regulatory submission.

Yes. Logo files, a logo moulded into the product, Pantone matching, gift box and storage case design and printed inserts are confidential on the same terms as engineering data.

An agreement enforceable only in your home court has limited practical value against a Chinese entity; one governed by Chinese law with jurisdiction in China is generally more enforceable. We sign under the terms you propose, and treat the NDA as one layer alongside staged disclosure, partner selection and registering IP where you sell.

This page describes how we handle confidential information commercially. It is not legal advice, and it does not replace the signed agreement — the executed NDA and your purchase contract govern. See also our terms and privacy policy.